CITIZEN
INTELLIGENCE AGENT®
AI makes talking to your council simple & free
Tap – Speak – Send.
Press a button. Say what’s on your mind.
Even the simplest current methods for contacting your council still requires you – the citizen – to do all the heavy lifting: find out your ward, find out who your councillor is, find an email address for them, write down your issue and send it – if you can still remember the issue by then. Try using some of the current mix of apps, or calling – it’s even worse.
Just tell the Citizen Agent about anything affecting your quality of life in your borough. Right there, right then. A problem, an idea, something good, or something you’d like changed. It does the rest!
Become an early Citizen tester
Sign up. Become an early tester.
We’ll be releasing an early test version of the Citizen Agent to a small group of select citizens so you can try it in the real world and feedback on the experience. Your reports will still go to your council.
* Your information will never be shared. It is for our contact and testing purposes only.
No searching
No call centre
No phone queues
No forms
No departments
Just speak
Anonymous by design
Report Problems
Get things fixed
Share Ideas
Help make your community better
Celebrate Success
Show what’s working
HOW IT WORKS
It’s easy. Here’s how.
1
Press to speak
Tap the button and say what you want – in your own words
2
We understand
The Citizen Agent works out what you’re telling us – no forms, menus or lists
3
We find the location
We identify the right borough, ward, street, open space and councillors
4
It reaches your council
Your report gets directly to the right people at the right council.
No Login
No account setup and no delay reporting the issue
Anonymous
Anonymous by default
No Forms
Just speak normally
No choice lists
No drop-downs.
No Menus.
No Jargon
You just say what you want in your own words
No need to know location
We work it out for you
Use it anywhere
Report something you see right there
YOU CAN TALK TO US ABOUT ANYTHING
What affects your quality of life in the borough?
If it affects your quality of life, tell us. Whether something is wrong, could be improved, is working well, or you have an idea for change. Big or small. You don’t need to know if it’s the council’s responsibility – we’ll work that out 🙂
Something is wrong
“A streetlight hasn’t worked for a week”
Report problems that need attention in your area
Something needs improving
“This junction is dangerous”
Tell us what could be safer for everyone
You have an idea
“A community noticeboard would bring people together”
Suggest ideas, services or projects that would make a difference
Something is working well
“The new play area in the park is fantastic”
Celebrate the things that are making your borough better
Request a change
“Can we get a 20mph speed limit on this road?”
Ask for changes that will improve your quality of life
Something local affects your life
“Overflowing bins are all too common”
Tell us about issues that affect your daily life